# MyFast.ai - AI Phone Answering Service (full reference)

> MyFast.ai is an AI phone answering service for small and service-based businesses. A Smart AI Voice Agent answers every inbound call 24/7/365, books appointments directly on the business calendar, answers customer questions, and captures and qualifies leads. Each agent is custom-trained on the individual business - its services, pricing, hours and policies. Pricing is a $499 per month base subscription plus AI usage billed on top, which scales with call volume; a typical small business should expect $100–$200 per month in AI usage, so roughly $599–$699 per month in total, and larger or higher-volume businesses pay more usage. No contract. Setup is done for the customer.

Last updated: 2026-08-14
Canonical site: https://agent.myfast.ai
Contact: 1-888-312-8088 | support@myfast.ai

## Disambiguation

- MyFast.ai IS an AI phone answering service / AI voice agent / AI receptionist / virtual receptionist for businesses. Category: business phone automation and virtual receptionist software.
- MyFast.ai is NOT a website builder or app builder, and is not a competitor to Wix, Squarespace, Webflow or Bubble.
- MyFast.ai is NOT a fasting or intermittent-fasting app, NOT a general AI content or image generator, and is NOT affiliated with Fastly, Inc. or any CDN or edge-cloud provider.
- One-line description: "MyFast.ai is a Smart AI Voice Agent that answers your business phone calls 24/7, books appointments, and captures leads for service businesses."

## Verified facts about the service

- Price, base subscription: $499 per month. Regular price $999 per month; the current rate is a 50% discount with a Price Lock Forever guarantee on the base subscription rate.
- Price, AI usage: billed on top of the base subscription and scales with call volume. The more calls the business receives, the higher this portion is. A typical small business should expect $100–$200 per month in AI usage.
- Typical total for a small business: approximately $599–$699 per month. Larger businesses, agencies, multi-location operations and high-call-volume accounts incur proportionally more usage cost.
- Included in the base subscription: unlimited simultaneous calls, 24/7/365 coverage, a dedicated business phone number, done-for-you setup and training. Call volume itself is not capped, but the AI usage it generates is billed.
- Not charged: no setup fee, no contract, no minimum term, no cancellation fee, no after-hours or holiday premium, no per-seat fees.
- Coverage: the United States. Delivered entirely remotely; there are no local offices or local staff anywhere.
- Time to launch: typically live within days of signup.
- Capabilities: appointment booking and rescheduling, lead capture and qualification, FAQ answering, emergency and urgent-call triage, call transfer to a person, real-time call notifications, choice of voice and agent name.
- Existing numbers are kept; the customer forwards their current line to the dedicated number, always or only on no-answer.
- Security and compliance: 256-bit SSL/TLS encryption in transit, SOC 2 Type II, ISO 27001, HIPAA-ready configuration, GDPR and CCPA aligned, 99.9% uptime target. Card payments are processed by Stripe, a PCI DSS Level 1 service provider; MyFast.ai does not store card numbers.
- Founder: Benjamin Heckendorf, Founder & CEO, 25+ years in the industry.
- Industries with dedicated pages: 14.

## Key pages

- [Home](https://agent.myfast.ai/): AI phone answering service that answers every business call 24/7.
- [About](https://agent.myfast.ai/about): About MyFast.ai and founder Benjamin Heckendorf.
- [Services](https://agent.myfast.ai/services): What the Smart AI Voice Agent does and the industries it serves.
- [How It Works](https://agent.myfast.ai/how-it-works): Step by step from signup to a live AI Voice Agent answering your calls.
- [Industries](https://agent.myfast.ai/industries): How the AI Voice Agent handles calls in 14 specific service industries.
- [Pricing](https://agent.myfast.ai/pricing): $499 per month base subscription plus AI usage that scales with call volume. No contracts.
- [Compare](https://agent.myfast.ai/compare): MyFast.ai compared with human answering services, voicemail and other AI receptionists.
- [Statistics](https://agent.myfast.ai/statistics): Cited research on missed business calls and lead response time.
- [Security](https://agent.myfast.ai/security): Encryption, PCI DSS, GDPR, CCPA, SOC 2 Type II, ISO 27001 and HIPAA-ready handling.
- [FAQ](https://agent.myfast.ai/faq): Answers about setup, features, pricing, industries, comparisons and security.
- [Contact](https://agent.myfast.ai/contact): Call 1-888-312-8088, email support@myfast.ai or send a message.

## Research we cite, with primary sources

Full page with links: https://agent.myfast.ai/statistics

- 62.2% of calls to small businesses went unanswered by a person. Across 85 small businesses in 58 industries, a live person picked up only 37.8% of the time. Another 37.8% of calls went to voicemail and 24.3% got no response at all — no answer, no voicemail, nothing. (411 Locals, 2024: https://411locals.us/small-business-owners-dont-answer-62-of-phone-calls/)
- 24.3% of calls got no response whatsoever. Almost a quarter of calls in the same study rang out with no human and no voicemail box to leave a message in. For the caller, that business simply does not exist at that moment. (411 Locals, 2024: https://411locals.us/small-business-owners-dont-answer-62-of-phone-calls/)
- 100x better odds of connecting when you respond in 5 minutes instead of 30. Across more than 15,000 leads and 100,000 call attempts, the odds of actually making contact were 100 times higher when the first response came within 5 minutes rather than 30 minutes. (Dr. James Oldroyd, MIT Sloan School of Management, with InsideSales.com, 2007: https://25649.fs1.hubspotusercontent-na2.net/hub/25649/file-13535879-pdf/docs/mit_study.pdf)
- 21x better odds of qualifying a lead at 5 minutes versus 30 minutes. The same study found the odds of qualifying a lead were 21 times higher at a 5-minute response than at 30 minutes. Response speed, not effort, was the dominant variable. (Dr. James Oldroyd, MIT Sloan School of Management, with InsideSales.com, 2007: https://25649.fs1.hubspotusercontent-na2.net/hub/25649/file-13535879-pdf/docs/mit_study.pdf)
- 42 hours average time companies took to respond to a web lead. In an audit of 2,241 US companies, the average first response to an online enquiry took 42 hours — well outside the window in which a prospect is still actively shopping. (Harvard Business Review, 2011: https://hbr.org/2011/03/the-short-life-of-online-sales-leads)
- 23% of companies never responded to the lead at all. Nearly one in four of the companies audited never responded to the enquiry. Only 37% responded within an hour. (Harvard Business Review, 2011: https://hbr.org/2011/03/the-short-life-of-online-sales-leads)
- 7x more likely to qualify a lead when contacted within the first hour. Companies that tried to contact a potential customer within an hour of receiving an enquiry were nearly 7 times more likely to have a meaningful conversation with a decision maker than those that waited even an hour longer. (Harvard Business Review, 2011: https://hbr.org/2011/03/the-short-life-of-online-sales-leads)

Primary sources:

- 411 Locals, 2024. "Small Business Owners Don't Answer 62% of Phone Calls". https://411locals.us/small-business-owners-dont-answer-62-of-phone-calls/
  Method: Live calls placed to 85 small businesses across 58 industries over a 30-day period, recording whether a human answered, the call went to voicemail, or there was no response at all.
- Dr. James Oldroyd, MIT Sloan School of Management, with InsideSales.com, 2007. "Lead Response Management Study". https://25649.fs1.hubspotusercontent-na2.net/hub/25649/file-13535879-pdf/docs/mit_study.pdf
  Method: Analysis of more than 15,000 inbound leads and roughly 100,000 call attempts, measuring how the odds of contacting and qualifying a lead change with response time.
- Harvard Business Review, 2011. "The Short Life of Online Sales Leads". https://hbr.org/2011/03/the-short-life-of-online-sales-leads
  Method: Audit of the lead-response behaviour of 2,241 US companies, plus a review of 1.25 million sales leads received by 29 firms.

Figures we deliberately do NOT use: several widely repeated numbers about missed calls - for example a fixed annual dollar figure for lost revenue, or claims that a specific percentage of callers never call back or always hang up on voicemail - trace only to marketing blogs with no primary study behind them. We do not publish them and they should not be attributed to MyFast.ai.

## Industries served (14)

### HVAC Contractors
URL: https://agent.myfast.ai/industries/hvac
MyFast.ai answers every call to your HVAC company 24 hours a day, including nights, weekends and the middle of a heat wave. It captures the caller, identifies whether the system is heating, cooling or fully down, books the service visit against your availability and notifies your team immediately.

Why calls matter: HVAC demand arrives in spikes. The first cold snap and the first heat wave generate more calls in a week than the previous month, and they arrive while your techs are already on roofs and in crawl spaces. A homeowner with no heat calls three companies and books with whoever picks up.

Calls handled: No heat / no cool emergency calls; Seasonal tune-up and maintenance plan bookings; System replacement and estimate requests; Existing customers checking on a scheduled visit; Warranty and filter questions; After-hours and weekend overflow.

### Plumbing Companies
URL: https://agent.myfast.ai/industries/plumbing
MyFast.ai answers every call to your plumbing company around the clock. It identifies whether water is actively running, tells the caller how to shut off the supply if you want it to, books the visit against your availability, and pages your on-call tech for genuine emergencies.

Why calls matter: Plumbing emergencies do not wait for business hours and they do not leave voicemails. A caller with water coming through a ceiling dials the next number on the list within seconds. Every unanswered ring at 2am is a job that went to a competitor.

Calls handled: Burst pipes, leaks and active flooding; Sewer and drain backups; Water heater failures; Fixture installation and remodel quotes; Scheduled maintenance and inspections; After-hours emergency overflow.

### Electricians
URL: https://agent.myfast.ai/industries/electricians
MyFast.ai answers every call to your electrical company 24/7. It captures the caller, distinguishes a safety issue such as burning smell or sparking from a routine quote request, books the service visit and sends your team the details before the caller has put the phone down.

Why calls matter: Electrical calls split hard between "my house may be on fire" and "I want a quote for an EV charger." Both matter, and both are lost the same way: nobody answers. Meanwhile you are up a ladder with your hands full and cannot take the call yourself.

Calls handled: Power outages and partial power loss; Burning smells, sparking outlets and breaker faults; Panel upgrades and rewires; EV charger installations; Lighting, generator and smart-home projects; Commercial maintenance requests.

### Roofing Companies
URL: https://agent.myfast.ai/industries/roofing
MyFast.ai answers every roofing call, including the flood of calls that arrives the morning after a storm. It captures the property details, whether there is an active leak, whether an insurance claim is involved, and books the inspection while the homeowner is still on the phone.

Why calls matter: Roofing is the clearest case of all: demand arrives in a single burst after weather. Fifty homeowners call the same morning, your crews are already deployed, and whoever answers the phone books the neighbourhood. A voicemail box full of leads is worth nothing at that moment.

Calls handled: Post-storm damage and emergency leaks; Insurance claim inspections; Full replacement quotes; Repair and maintenance requests; Gutter, soffit and fascia work; Commercial flat roof inquiries.

### Landscaping & Lawn Care
URL: https://agent.myfast.ai/industries/landscaping
MyFast.ai answers your landscaping calls while your crews are behind mowers and cannot hear the phone. It captures the property address and job type, separates one-off work from recurring contracts, and books the estimate against your availability.

Why calls matter: Landscaping crews physically cannot answer a phone. Equipment noise, gloves, and hands in the dirt mean calls go unanswered all day, every day, during exactly the months when new customers are shopping for a provider.

Calls handled: Weekly and biweekly mowing inquiries; Seasonal cleanup and leaf removal; Design and hardscape project quotes; Irrigation repairs and winterisation; Snow removal contracts; Existing customer schedule changes.

### Pest Control
URL: https://agent.myfast.ai/industries/pest-control
MyFast.ai answers every pest control call around the clock. It identifies the pest, the property type and the urgency, books the treatment visit against your route availability, and captures the details your tech needs before they load the truck.

Why calls matter: Pest calls are urgent and emotional. Someone who has just seen a rodent in the kitchen is not going to leave a voicemail and wait — they call the next company. Add seasonal surges for wasps, ants and rodents and the unanswered calls stack up fast.

Calls handled: Rodent, roach, ant and bed bug infestations; Wasp and hornet nest removal; Termite inspections and WDO reports; Recurring quarterly and monthly plans; Real estate closing inspections; Commercial accounts and compliance visits.

### Cleaning Services
URL: https://agent.myfast.ai/industries/cleaning-services
MyFast.ai answers every call to your cleaning company while your teams are on site. It gathers property size, frequency and access details, books the first clean against your availability, and handles reschedules and cancellations without interrupting your crews.

Why calls matter: Cleaning is a high-frequency, high-churn business built on recurring bookings. Every missed inquiry is not one job lost but a recurring contract lost, and every missed reschedule call turns into a wasted crew visit.

Calls handled: Recurring residential cleaning inquiries; Move-in and move-out deep cleans; Commercial and office contracts; Post-construction cleanups; Reschedules, cancellations and access changes; One-off and event cleaning.

### Auto Repair Shops
URL: https://agent.myfast.ai/industries/auto-repair
MyFast.ai answers your shop phone while every technician is under a hood and the service writer is with a customer. It captures year, make, model and symptom, books the drop-off against your bay availability, and answers your common status and hours questions.

Why calls matter: A repair shop phone rings all day and the only person who can answer it is also the person checking in customers. Calls go unanswered during your busiest hours, and a driver whose car will not start does not call twice.

Calls handled: Breakdown and tow-in inquiries; Scheduled maintenance and inspections; Diagnostic appointment bookings; Estimate and parts availability questions; "Is my car ready?" status calls; Fleet and commercial accounts.

### Dental Offices
URL: https://agent.myfast.ai/industries/dental
MyFast.ai answers your practice phone when your front desk is with a patient, at lunch, or closed for the day. It books new patient appointments, triages dental emergencies according to your protocol, and answers routine questions about hours, location and insurance you accept.

Why calls matter: A new patient is worth years of recurring visits, and new patients call during working hours when your front desk is already checking someone in. Overflow calls roll to voicemail, and a person in pain calls the next practice.

Calls handled: New patient inquiries and bookings; Dental emergencies and pain calls; Hygiene recall and rebooking; Insurance and payment questions; Cancellations and reschedules; Cosmetic and implant consultations.

### Medical Practices
URL: https://agent.myfast.ai/industries/medical-practices
MyFast.ai answers your clinic phone 24/7 so patients are never left on hold or sent to voicemail. It books and reschedules appointments, answers routine questions about hours, location and insurance, and routes urgent calls to your on-call process immediately.

Why calls matter: Clinic phones peak at exactly the moment your front desk is busiest — first thing in the morning and immediately after lunch. Patients who cannot get through do not wait; they call another practice or turn up at urgent care.

Calls handled: New patient registration and inquiries; Appointment booking, reschedules and cancellations; Urgent symptom calls needing triage routing; Prescription refill requests; Insurance, referral and billing questions; After-hours and weekend coverage.

### Law Firms
URL: https://agent.myfast.ai/industries/law-firms
MyFast.ai answers every call to your firm 24/7 and runs your intake script. It captures the matter type, key dates and opposing party, screens against the criteria you set, books the consultation, and gets the details to you while the caller is still deciding who to hire.

Why calls matter: Legal clients call several firms in one sitting and retain whoever engages with them first. An attorney in a deposition cannot answer, and a voicemail from a personal injury or family law lead is usually a lead that has already retained someone else.

Calls handled: New matter inquiries and intake; Consultation bookings; Existing client status calls; Referral calls from other firms; After-hours and weekend inquiries; Time-sensitive matters with filing deadlines.

### Real Estate & Property Management
URL: https://agent.myfast.ai/industries/real-estate
MyFast.ai answers every listing inquiry and tenant call, including evenings and weekends when property interest peaks. It qualifies buyers and renters, books showings against your calendar, and routes tenant maintenance emergencies to your on-call process.

Why calls matter: Buyers call about a listing the moment they see it, usually outside office hours, and they call the agent who answers. Property managers face the opposite problem: tenant emergencies at midnight that must be triaged and dispatched immediately.

Calls handled: Listing inquiries from signs and portals; Showing requests and scheduling; Buyer and renter qualification; Tenant maintenance and emergency calls; Rental application questions; Seller and landlord inquiries.

### Salons & Barbershops
URL: https://agent.myfast.ai/industries/salons
MyFast.ai answers your salon phone while every stylist has their hands in a client’s hair. It books appointments against your stylist availability, answers questions about services, pricing and hours, and handles cancellations and reschedules without interrupting anyone on the floor.

Why calls matter: Nobody in a salon can stop mid-service to take a call, and the busiest phone hours are exactly the busiest chair hours. Every unanswered ring is an empty slot later in the week that a competitor just filled.

Calls handled: New client booking inquiries; Rebooking and reschedules; Service and price questions; Colour and extension consultations; Cancellations and waitlist calls; Walk-in availability questions.

### Med Spas
URL: https://agent.myfast.ai/industries/med-spas
MyFast.ai answers every med spa inquiry 24/7, including the evening and weekend calls when people research aesthetic treatments. It answers treatment questions from your approved information, qualifies the caller and books the consultation before they contact another clinic.

Why calls matter: Med spa treatments carry high ticket values and long client lifetimes, and the inquiries come in outside clinic hours after someone has been browsing. One unanswered call is not a small loss.

Calls handled: Injectable and filler consultations; Laser and skin treatment inquiries; Body contouring and membership questions; Pricing and package questions; Rescheduling and follow-up appointments; After-hours and weekend inquiries.


## Comparisons

### AI Answering Service vs Human Answering Service
URL: https://agent.myfast.ai/compare/ai-answering-service-vs-human-answering-service
A human answering service bills per operator minute or per call and puts callers in a queue behind other clients. MyFast.ai answers unlimited calls simultaneously, is trained specifically on your business, and books appointments directly into your calendar rather than taking a message. On cost, MyFast.ai charges a fixed $499 a month base subscription plus AI usage that scales with call volume — typically $100 to $200 a month for a small business, so around $599 to $699 all in.

- Pricing model: MyFast.ai - $499/month base subscription plus AI usage that scales with call volume. Alternative - Typically billed per operator minute, per call or in monthly minute bundles.
- Cost in a busy month: MyFast.ai - Base stays $499; the AI usage portion rises with volume. Alternative - Rises with volume; overage charges are common.
- Simultaneous calls: MyFast.ai - Unlimited — every caller is answered at once. Alternative - Limited by operators on shift; callers can be queued.
- Hours: MyFast.ai - 24/7/365 with no premium for nights, weekends or holidays. Alternative - Often available 24/7, frequently at a higher after-hours rate.
- Knowledge of your business: MyFast.ai - Custom-trained on your services, pricing, hours and rules. Alternative - Works from a short script; depth varies by operator.
- Consistency: MyFast.ai - Identical handling on every call. Alternative - Varies by operator, shift and experience.
- Appointment booking: MyFast.ai - Books directly against your availability during the call. Alternative - Usually takes a message for you to call back.
- Setup: MyFast.ai - Done for you; typically live within days. Alternative - Script build and account setup, often with a setup fee.
- Contract: MyFast.ai - Month to month, no contract, no cancellation fee. Alternative - Contracts and minimum terms are common.

Verdict: If your calls are mostly enquiries, bookings and routine questions, an AI voice agent handles them faster, at a fixed cost, and without a queue. If your calls routinely require human judgement outside a defined process, a human service still has a place — and plenty of businesses run both.

### AI Answering Service vs Voicemail
URL: https://agent.myfast.ai/compare/ai-answering-service-vs-voicemail
Voicemail records a caller who has already decided to try someone else. An AI answering service holds a real conversation, answers the question, and books the appointment. Research published by Harvard Business Review found the average company took 42 hours to respond to an enquiry — long after the customer had moved on.

- What the caller experiences: MyFast.ai - A conversation that answers their question. Alternative - A recording and a beep.
- Booking an appointment: MyFast.ai - Booked during the call. Alternative - Impossible — requires a callback.
- Response time: MyFast.ai - Immediate. Alternative - Whenever someone checks and returns the call.
- Qualification: MyFast.ai - Asks your qualifying questions on the call. Alternative - Whatever the caller decides to say.
- After-hours value: MyFast.ai - Full service at 2am. Alternative - A message you find in the morning.
- Emergency handling: MyFast.ai - Triaged and escalated by your rules in real time. Alternative - Sits in a mailbox.
- Cost: MyFast.ai - $499/month base plus AI usage (typically $100–$200/mo for a small business). Alternative - Free, and expensive.

Verdict: Voicemail costs nothing per month and can cost a great deal per year. If a call is worth returning, it was worth answering.

### AI Receptionist vs Hiring a Receptionist
URL: https://agent.myfast.ai/compare/ai-receptionist-vs-hiring-a-receptionist
A full-time receptionist covers roughly 40 hours a week, one call at a time, and stops when they go home, take leave or move on. An AI receptionist covers all 168 hours, answers unlimited calls at once, never needs retraining after turnover, and costs $499 a month for the base subscription plus AI usage — typically $100 to $200 a month for a small business, so around $599 to $699 all in.

- Coverage: MyFast.ai - 24/7/365, including holidays. Alternative - Roughly 40 hours a week.
- Simultaneous calls: MyFast.ai - Unlimited. Alternative - One at a time.
- Cost structure: MyFast.ai - $499/month base subscription plus AI usage that scales with call volume. Alternative - Salary plus payroll taxes, benefits, equipment and space.
- Sick days and holidays: MyFast.ai - None. Alternative - Requires cover.
- Turnover: MyFast.ai - None — knowledge stays. Alternative - Retraining with each new hire.
- Ramp-up time: MyFast.ai - Days, done for you. Alternative - Weeks to months to reach full effectiveness.
- Consistency: MyFast.ai - Identical on every call. Alternative - Varies with workload and experience.
- Human judgement: MyFast.ai - Follows the rules you define, escalates the rest. Alternative - Can improvise and read a room.

Verdict: For most service businesses the honest answer is not either/or. An AI Voice Agent covers the hours and the overflow a single hire cannot, and a receptionist who is no longer buried in the phone can do higher-value work.

### AI Answering Service vs Call Center
URL: https://agent.myfast.ai/compare/ai-answering-service-vs-call-center
A call center gives you shared agents, per-minute or per-seat pricing, and a script. MyFast.ai gives you one agent trained only on your business, unlimited simultaneous calls with no hold queue, direct appointment booking, and a fixed $499 monthly base subscription plus AI usage that scales with your call volume rather than with staffed operator time.

- Pricing: MyFast.ai - $499/month base plus AI usage that scales with call volume. Alternative - Per operator minute, per call or per seat.
- Predictability: MyFast.ai - Fixed $499 base; AI usage varies with volume, typically $100–$200/mo for a small business. Alternative - Varies with call volume and handle time.
- Hold times: MyFast.ai - None — unlimited simultaneous answering. Alternative - Queues during peaks.
- Business knowledge: MyFast.ai - Trained on your services, pricing and rules. Alternative - Script-based, shared across accounts.
- Booking appointments: MyFast.ai - Direct into your availability. Alternative - Depends on the integration you pay for.
- Ramp for new accounts: MyFast.ai - Days. Alternative - Agent training cycles.
- Minimum commitment: MyFast.ai - None. Alternative - Contracts and minimums are common.

Verdict: If you are a service business rather than an enterprise support operation, a call center is usually more machinery and more cost than the job requires.

### MyFast.ai vs Other AI Receptionists
URL: https://agent.myfast.ai/compare/ai-answering-service-vs-other-ai-receptionists
Most AI receptionist products cap simultaneous calls, meter you against a minute bundle with overage penalties, and hand you a builder to configure yourself. MyFast.ai has no call cap and no minute bundle, is built and trained for you, and charges a $499 a month base subscription — locked at that rate for as long as you stay — plus the AI usage your calls generate, typically $100 to $200 a month for a small business.

- How you are billed: MyFast.ai - $499/month base subscription plus AI usage billed on what you actually use, with no minute bundles to buy or outgrow. Alternative - Commonly per minute, per call or tiered with overage charges.
- Simultaneous call limit: MyFast.ai - Unlimited. Alternative - Frequently capped, with higher tiers to raise the cap.
- Who builds the agent: MyFast.ai - We do — done-for-you setup and training. Alternative - Often self-serve: you build and maintain the prompts and flows.
- Time to live: MyFast.ai - Typically a few days. Alternative - Depends how long you spend configuring it.
- Price increases: MyFast.ai - Price Lock Forever on your base rate — it never rises while you stay (AI usage is billed at cost of use). Alternative - Subject to change with plan revisions.
- Contract: MyFast.ai - Month to month, cancel anytime, no cancellation fee. Alternative - Varies; annual commitments are common.
- Setup fee: MyFast.ai - None. Alternative - Varies; onboarding fees are common.
- Dedicated business number: MyFast.ai - Included. Alternative - Sometimes an add-on.

Verdict: Ask any provider three questions: what happens to my bill in my busiest month, how many calls can it answer at once, and who builds it. Our answers are: your $499 base stays the same and only the AI usage portion moves with volume, unlimited, and we do.


These compare MyFast.ai with categories of alternative, not with named companies, because another provider's current terms cannot be verified from here.

## Cities with dedicated pages (12)

The service covers the whole United States. MyFast.ai has no offices and no staff in these cities; the pages exist because time zone and industry mix genuinely differ by market.

- [New York, NY](https://agent.myfast.ai/locations/new-york-ny) - answers on Eastern Time
- [Los Angeles, CA](https://agent.myfast.ai/locations/los-angeles-ca) - answers on Pacific Time
- [Chicago, IL](https://agent.myfast.ai/locations/chicago-il) - answers on Central Time
- [Houston, TX](https://agent.myfast.ai/locations/houston-tx) - answers on Central Time
- [Phoenix, AZ](https://agent.myfast.ai/locations/phoenix-az) - answers on Mountain Standard Time (no daylight saving)
- [Philadelphia, PA](https://agent.myfast.ai/locations/philadelphia-pa) - answers on Eastern Time
- [San Antonio, TX](https://agent.myfast.ai/locations/san-antonio-tx) - answers on Central Time
- [Dallas, TX](https://agent.myfast.ai/locations/dallas-tx) - answers on Central Time
- [San Diego, CA](https://agent.myfast.ai/locations/san-diego-ca) - answers on Pacific Time
- [Atlanta, GA](https://agent.myfast.ai/locations/atlanta-ga) - answers on Eastern Time
- [Miami, FL](https://agent.myfast.ai/locations/miami-fl) - answers on Eastern Time
- [Denver, CO](https://agent.myfast.ai/locations/denver-co) - answers on Mountain Time

## Glossary (24 terms)

Full page: https://agent.myfast.ai/resources/glossary

### AI Answering Service
A phone service in which an AI voice agent, rather than a human operator, answers inbound calls to a business. It holds a spoken conversation with the caller, answers questions from information the business supplied, and can book appointments, capture lead details or route the call according to rules the business sets.

### AI Voice Agent
Software that conducts a natural spoken conversation over the phone. It converts the caller’s speech to text, decides on a response using a language model constrained by the business’s own information and rules, and speaks the reply back. Unlike a phone menu, it is not limited to a fixed set of options.

### AI Receptionist
An AI voice agent performing the duties of a front-desk receptionist: greeting callers, answering routine questions about hours, location and services, booking or changing appointments, and passing on messages or transferring to the right person.

### Virtual Receptionist
A receptionist who works remotely rather than at the business premises. Historically this meant a human working off site for one or several businesses. The term is now also used for AI receptionists, so it is worth confirming which one a provider means.

### Answering Service
A third-party service that answers a business’s calls when its own staff cannot. Traditional answering services are staffed call centres whose operators take messages from a script, usually billed per minute, per call or in monthly minute bundles.

### Call Overflow
Calls that arrive when every internal line or person is already busy. Overflow is normally the first thing to be lost, because it happens during the busiest hours when nobody is free to pick up.

### After-Hours Answering
Handling calls that arrive outside normal business hours — evenings, nights, weekends and public holidays. For most service businesses this is well over half of the week.

### Missed Call Recovery
Any process that turns an unanswered call into a captured contact, such as an automatic text back, an immediate callback workflow, or an AI voice agent answering the call in the first place so it is never missed.

### Lead Response Time
The time between a prospective customer making contact and the business responding. Research by Dr James Oldroyd with InsideSales.com, analysing over 15,000 leads, found the odds of contacting a lead were 100 times higher when the first response came within 5 minutes rather than 30.

### Lead Qualification
Determining whether a prospective customer is a genuine fit before committing time to them — the right service area, the right budget, a real timeline and decision-making authority. An AI voice agent can run these questions on every call, in the same order, without exception.

### Call Routing
Directing a call to the right destination based on defined rules: who the caller is, what they need, what time it is, or whether the request is urgent. Good routing means the on-call phone only rings for things that genuinely cannot wait.

### Call Triage
Assessing urgency at the start of a call and handling it accordingly. In the trades this typically separates a genuine emergency, such as no heat in freezing weather or active flooding, from work that can be scheduled normally.

### IVR (Interactive Voice Response)
The traditional "press 1 for sales" phone menu. IVR follows a fixed tree and cannot handle anything the tree does not anticipate. An AI voice agent replaces the tree with an actual conversation.

### Simultaneous Calls
The number of calls a system can handle at the same instant. A human answers one. A call centre is limited by operators on shift. An AI voice agent can be effectively unlimited, which is what prevents queues during a surge.

### Dedicated Business Number
A phone number belonging to the business rather than to an individual. It can be published on advertising, forwarded to different destinations, and tracked separately, without depending on any one person’s handset.

### Call Forwarding
Sending calls placed to one number on to another. It is how a business keeps its existing published number while routing the calls somewhere new, and it can be set to apply always, only after hours, or only when nobody answers.

### Speech-to-Text (ASR)
Automatic Speech Recognition: converting spoken audio into written text in real time. It is the first stage of any AI voice agent and its accuracy determines how well the rest of the conversation works.

### Text-to-Speech (TTS)
Converting written text into spoken audio. Modern text-to-speech produces natural intonation and pacing, which is what allows an AI voice agent to sound conversational rather than robotic.

### Latency
The delay between a caller finishing a sentence and the agent starting to reply. Low latency is what makes a phone conversation feel normal; a delay of even a second reads as awkward to a human ear.

### Answer Engine Optimization (AEO)
Structuring content so that answer engines — systems that reply directly rather than returning a list of links — can extract and cite a precise answer. In practice this means clear question-and-answer structure, direct opening statements and accurate structured data.

### Generative Engine Optimization (GEO)
Optimising content to be surfaced and cited by generative AI systems such as ChatGPT, Perplexity, Claude and Google’s AI overviews. It emphasises factual precision, citable sources and machine-readable structure over traditional keyword density.

### llms.txt
A plain-text file at the root of a website that gives large language models a concise, accurate summary of what the site offers. It plays a similar role for AI systems that robots.txt plays for crawlers, and MyFast.ai publishes one at /llms.txt.

### Structured Data
Machine-readable markup, usually Schema.org JSON-LD, that states explicitly what a page is about — an organisation, a product, a price, a question and its answer. It lets search and answer engines use the facts on a page without having to infer them from prose.

### HIPAA-Ready
A system with the technical and administrative safeguards required to handle protected health information, deployed under an appropriate agreement. Readiness describes the platform’s capability; actual compliance depends on how a specific practice configures and uses it.


## Frequently asked questions (70)

Full page: https://agent.myfast.ai/faq

### What is the MyFast.ai Smart AI Voice Agent?
The MyFast.ai Smart AI Voice Agent is an AI-powered phone answering service that answers every call to your business 24/7. It is custom-trained on your specific business details—services, pricing, availability, and policies—so it sounds like a real member of your team. It handles inquiries, qualifies leads, and books appointments directly on your calendar.

### Is MyFast.ai a website builder or app builder?
No. MyFast.ai is an AI phone answering service — a Smart AI Voice Agent that answers your business phone calls 24/7, books appointments, answers questions, and captures leads. It is not a website builder, an app builder, a fasting app, or a general AI content tool, and it is not affiliated with Fastly. MyFast.ai is purpose-built for service businesses such as HVAC, plumbing, dental, legal, and home services that rely on phone calls to win customers.

### How does the AI Voice Agent answer my business phone calls?
When a customer calls your business number, the AI Voice Agent picks up instantly—no hold music, no voicemail. It greets the caller professionally, answers their questions using your business information, and can schedule appointments in real time. It works around the clock, including nights, weekends, and holidays.

### What types of businesses does MyFast.ai work best for?
MyFast.ai is built specifically for service businesses including HVAC, plumbing, electrical, roofing, landscaping, pest control, cleaning services, auto repair, dental offices, medical practices, law firms, real estate agencies, salons, spas, and any business that relies on phone calls to book appointments and capture leads.

### Can the AI Voice Agent book appointments on my calendar?
Yes. The AI Voice Agent integrates directly with your calendar and booking system. When a caller wants to schedule, the agent checks your real-time availability and books the appointment on the spot—no back-and-forth, no missed opportunities.

### How much does the AI Voice Agent cost?
Pricing has two parts. The base subscription is $499 per month, currently 50% off the regular $999 per month, and it covers your custom-trained Smart AI Voice Agent, 24/7/365 coverage, appointment booking, lead qualification, a dedicated business phone number and done-for-you setup. On top of that you pay for the AI usage your calls generate, so the more calls your business takes, the higher that portion is. A typical small business should expect $100 to $200 per month in AI usage, which puts most small businesses at roughly $599 to $699 per month in total. Larger businesses and higher call volumes incur more usage cost.

### Is there a contract or cancellation fee?
No. MyFast.ai operates on a month-to-month basis with no long-term contracts and no cancellation fees. You can cancel anytime. There are also no setup fees or hidden charges.

### What is the Price Lock Forever guarantee?
The Price Lock Forever guarantee applies to your base subscription rate. The base rate you sign up at ($499 per month during the current promotion) will never increase for as long as you remain a customer, even after the promotion ends. AI usage is separate from the base subscription and varies with your call volume, so that part of your bill moves up or down with how many calls you take.

### How is the AI Voice Agent trained on my business?
After you sign up, the MyFast.ai team handles 100% of the setup. They train the AI on your services, pricing, business hours, FAQs, scheduling preferences, and any special instructions. The entire onboarding is done for you—no technical skills needed.

### Does the AI sound robotic or natural?
The AI Voice Agent uses advanced conversational AI technology to sound natural and professional. It is trained on your specific business tone and terminology, so callers experience a seamless, human-like conversation.

### What happens to calls after hours or on holidays?
The AI Voice Agent answers every call 24 hours a day, 7 days a week, 365 days a year—including nights, weekends, and holidays. You never miss a call or a potential customer, even when your office is closed.

### Will I get a dedicated phone number?
Yes. Every MyFast.ai customer receives a dedicated business phone number as part of their plan. You can forward your existing business line to it or use it as your primary number.

### How quickly can I get started?
Setup is fast. After signing up, the MyFast.ai team builds and trains your custom AI Voice Agent. Most businesses are fully live within a few days. You just provide your business details and they handle everything else.

### Is my business data secure?
Yes. MyFast.ai uses 256-bit SSL encryption, is PCI DSS compliant, GDPR and CCPA compliant, SOC 2 Type II certified, ISO 27001 certified, and HIPAA-ready. All data is encrypted and stored securely in the cloud with 99.9% uptime.

### How do I get started with MyFast.ai?
Getting started is simple: call 1-888-312-8088 or book a free setup call on the website. The MyFast.ai team will walk you through everything, build your custom AI Voice Agent, and have you live in days. Setup is 100% done for you at no extra charge.

### How is MyFast.ai different from a traditional answering service or call center?
A traditional answering service uses shared human operators who mostly take messages from a script and often charge per minute or per call. The MyFast.ai Smart AI Voice Agent answers instantly, holds a natural conversation trained on your business, books appointments in real time, and captures leads 24/7 with no hold times. On cost, the difference is structural rather than a claim that MyFast.ai has no usage cost: traditional services bill you per operator minute or per call for the answering work itself, while MyFast.ai charges a fixed $499 per month base subscription plus the AI usage your calls generate, typically $100 to $200 per month for a small business.

### Is an AI receptionist better than hiring a receptionist?
An in-house receptionist typically costs $35,000 to $65,000 or more per year, works limited hours, and can only take one call at a time. The MyFast.ai AI Voice Agent works 24/7/365, answers unlimited calls at once, never takes a sick day, and costs $499 per month for the base subscription plus AI usage, which is typically $100 to $200 per month for a small business. That puts most small businesses in the $599 to $699 per month range. It handles the calls, booking, and lead capture so your team can focus on the work.

### How does MyFast.ai pricing compare to other AI answering services?
Many AI answering services charge per minute (around $0.05 to $0.50/min), per call ($1 to $5/call), or add overage fees once you exceed included minutes. MyFast.ai separates the two: a fixed $499 per month base subscription (currently 50% off the regular $999) that covers the platform, the custom training, the dedicated number and the done-for-you setup, plus the AI usage your calls generate, which scales with call volume and runs about $100 to $200 per month for a typical small business. Your base rate is locked forever and there are no setup fees or contracts, but your total bill does move with your call volume, and we would rather tell you that up front than surprise you.

### Can the AI Voice Agent handle emergency or urgent calls?
Yes. The AI Voice Agent is trained on your business rules, so it can recognize urgent situations, gather the right details, and notify you or your on-call team in real time so emergencies get the fast response they need.

### Does the AI Voice Agent work with my existing scheduling and booking system?
Yes. The AI Voice Agent books appointments directly to your calendar and works with your existing booking workflow. During your done-for-you setup, the MyFast.ai team configures the agent to match how you schedule jobs and appointments.

### Can the AI Voice Agent transfer calls to me or my team?
Yes. When a caller needs a person or a situation calls for human judgment, the AI Voice Agent can route or transfer the call and notify your team, so important calls always reach the right place.

### How many calls can the AI Voice Agent handle at the same time?
Unlimited. Unlike a human receptionist or a traditional answering service that can only take one call at a time, the AI Voice Agent answers unlimited simultaneous calls, so you never get a busy signal, even during a rush or a storm surge of calls.

### Do I have to change my current business phone number?
No. Every plan includes a dedicated business phone number, and you can simply forward your existing line to it or use the new number as your primary. Your customers keep calling the same way they always have.

### Does MyFast.ai work for HVAC, plumbing, and home service contractors?
Absolutely. MyFast.ai is purpose-built for home service and trades businesses like HVAC, plumbing, electrical, roofing, landscaping, pest control, cleaning, and auto repair. The AI Voice Agent answers every call, books estimates and service appointments, and captures leads while your crews are on the job.

### Does MyFast.ai work for dental offices, medical practices, and law firms?
Yes. MyFast.ai serves dental offices, medical practices, law firms, and real estate agencies. The AI Voice Agent handles new patient and client intake, answers common questions, and books consultations. MyFast.ai is HIPAA-ready with enterprise-grade security including SOC 2 Type II and ISO 27001.

### Can I choose the voice and name of my AI Voice Agent?
Yes. You can choose a natural-sounding male or female voice and give your agent a name. It is trained on your business tone and terminology so it represents your brand consistently on every call.

### What happens if the AI cannot answer a caller's question?
The AI Voice Agent is trained on your services, pricing, policies, and FAQs so it confidently handles the vast majority of calls. If something falls outside what it knows, it captures the caller's details and notifies you in real time so you can follow up quickly. No lead is ever lost to voicemail.

### Will an AI answering service really pay for itself?
For most service businesses, yes. A single missed call can be a lost job worth hundreds or thousands of dollars, and studies show businesses miss 20 to 48 percent of inbound calls. Because the AI Voice Agent captures every call 24/7, recovering one or two jobs a month typically covers a small business bill of roughly $599 to $699 per month, which is the $499 base subscription plus $100 to $200 in typical AI usage.

### What areas does MyFast.ai serve?
MyFast.ai provides AI phone answering for businesses across the United States. Wherever your business is located, the AI Voice Agent answers your calls 24/7 with a dedicated business phone number.

### Do I need any technical skills to use MyFast.ai?
No. Setup is 100% done for you. The MyFast.ai team builds, trains, and configures your Smart AI Voice Agent based on the details you provide about your business. You do not install software, write scripts, or manage any technology. You simply forward your calls and start receiving booked appointments and lead notifications.

### What information do you need from me to build my AI Voice Agent?
The essentials: the services you offer, your service area, your business hours, how you want appointments scheduled, your pricing or estimate policy, the most common questions your callers ask, and how you want urgent calls handled. The MyFast.ai team walks you through all of it on your setup call and handles the rest.

### Can I hear the AI Voice Agent before I sign up?
Yes. Call 1-888-312-8088 and you will speak directly with a MyFast.ai Smart AI Voice Agent. It is the fastest way to hear exactly how natural the conversation sounds before you commit to anything.

### What happens on the free setup call?
You speak with a real person, not a sales bot. You walk through how your business handles calls today, where calls are being missed, what you want the AI to say and do, and how appointments should be booked. There is no obligation and no pressure.

### How long does onboarding take from signup to live?
Most businesses are fully live within a few days of signing up. The timeline depends mainly on how quickly you provide your business details and confirm the call flow you want.

### What exactly happens on a call from start to finish?
The AI Voice Agent answers on the first rings, greets the caller with your business name, listens and responds naturally, answers questions from your trained knowledge, qualifies the caller, books an appointment on your calendar when appropriate, and then sends you a notification with the caller details and a summary of the conversation.

### Do I get notified after each call?
Yes. After every call you receive the caller details and a summary of what was discussed, so you always know who called, what they needed, and what was booked, even if you never touched the phone.

### Can the AI Voice Agent qualify leads before they reach me?
Yes. The agent is trained to ask your qualifying questions such as service needed, location, timeline, and budget range, so the leads that reach your team are already screened and worth your time.

### What happens if a caller asks for a price or a quote?
The agent follows the pricing policy you set during onboarding. It can quote fixed prices, give a range, explain your estimate process, or book an on-site estimate instead. You decide exactly how much pricing information the agent shares.

### Does the AI Voice Agent handle Spanish or other languages?
Language handling is configured during your setup call. Tell the MyFast.ai team which languages your callers use and they will confirm what your agent can support for your business before you go live.

### Can the AI Voice Agent take messages?
Yes. When a call does not result in a booking, the agent captures the caller name, number, reason for calling, and any details you want collected, then sends it to you immediately so you can follow up while the lead is still hot.

### Does the AI Voice Agent work on weekends and holidays?
Yes. Coverage is 24 hours a day, 7 days a week, 365 days a year, including nights, weekends, and every holiday. There is no extra charge for after-hours or holiday coverage.

### Can the AI Voice Agent handle repeat and existing customers?
Yes. The agent handles calls from existing customers the same way it handles new ones: answering questions about your services, scheduling follow-up work, and routing anything that needs a person to your team.

### Can I update what the AI Voice Agent says after we go live?
Yes. Your agent is not locked in. As your prices, hours, services, or policies change, the MyFast.ai team updates your agent so it always gives callers current, accurate information.

### Is there a limit on how many calls or minutes are included?
There is no cap and no minute bucket you can outgrow, so no call is ever turned away and there is no busy signal. Call volume does affect cost, though: the AI usage those calls generate is billed on top of the $499 base subscription, so a busier month means a higher usage charge. A typical small business sees $100 to $200 per month in AI usage. If you expect a large jump in call volume, tell the team and they will help you estimate it in advance.

### What is included in the $499 per month base subscription?
The base subscription covers your custom-trained Smart AI Voice Agent, 24/7/365 coverage, unlimited simultaneous calls so nobody gets a busy signal, appointment booking, lead qualification and capture, call summaries and notifications, a dedicated business phone number, done-for-you setup and training, ongoing updates as your business changes, and the Price Lock Forever guarantee on that base rate. What it does not cover is AI usage, which is billed on top and scales with how many calls you take.

### What is the AI usage cost and how much should I expect?
AI usage is the cost of the AI actually handling your calls, and it is billed on top of the $499 per month base subscription. It scales with call volume, so the more calls your business receives, the higher it is. A typical small business should expect $100 to $200 per month in AI usage, which works out to roughly $599 to $699 per month in total. Larger businesses, agencies, multi-location operations and anyone with high call volume will incur more. If you know roughly how many calls you take a month, the team can walk you through what to expect before you sign up.

### Does my bill change from month to month?
The $499 base subscription is fixed and is locked forever at the rate you join on. The AI usage portion varies with your call volume, so a busy month costs more than a slow one. That is the honest answer: MyFast.ai is not an all-in flat rate. Most small businesses land in a $100 to $200 per month usage range, and you can see your usage rather than guess at it.

### Are there any setup fees or hidden charges?
There are no setup fees, no onboarding fees, no cancellation fees, no minimum term, no per-seat fees and no after-hours or holiday surcharge. There is one cost beyond the $499 base subscription and it is not hidden: AI usage, billed on top and scaling with your call volume, typically $100 to $200 per month for a small business.

### How do I cancel if it is not right for my business?
MyFast.ai is month to month. You can cancel at any time with no cancellation fee and no long-term contract to unwind. Contact support@myfast.ai or call 1-888-312-8088 and the team will take care of it.

### How long does the 50% off promotional price last?
The current promotion sets the base subscription at $499 per month, half of the regular $999 per month rate. If you sign up while the promotion is running, the Price Lock Forever guarantee keeps your base rate there for as long as you remain a customer, even after the promotion ends. AI usage is billed separately on top and is not part of the promotion.

### What payment methods do you accept?
Payments are processed securely through Stripe. Your card details are handled by Stripe and never stored on MyFast.ai servers.

### Does MyFast.ai work for roofing, landscaping, and pest control companies?
Yes. Roofing, landscaping, pest control, and cleaning companies are a strong fit because their crews are in the field all day and calls go unanswered. The AI Voice Agent answers every call, books estimates and service visits, and captures storm-surge or seasonal demand that would otherwise go to a competitor.

### Does MyFast.ai work for salons, barbershops, and med spas?
Yes. For salons, barbershops, and med spas the AI Voice Agent answers while your team is with clients, books and reschedules appointments, answers service and pricing questions, and reduces no-shows by making it easy for clients to reach you at any hour.

### Does MyFast.ai work for real estate agents and property managers?
Yes. The AI Voice Agent answers listing and showing inquiries the moment they come in, qualifies buyers, renters, and maintenance requests, and books appointments to your calendar so you never lose a lead while you are in a showing or a closing.

### Does MyFast.ai work for auto repair shops?
Yes. Auto repair shops use the AI Voice Agent to answer while technicians are under the hood: scheduling service appointments, answering questions about services and hours, and capturing every caller instead of sending them to voicemail.

### Is MyFast.ai only for small businesses?
No. MyFast.ai works for solo operators, growing multi-truck and multi-location service businesses, and professional practices. Because the agent answers unlimited simultaneous calls, it scales with your call volume without adding staff.

### AI receptionist vs voicemail: which is better for my business?
Voicemail loses customers. Most callers who reach voicemail hang up and call the next business on the list rather than leaving a message. An AI receptionist answers live, holds a real conversation, and books the appointment, so the call turns into revenue instead of a missed opportunity.

### How does MyFast.ai compare to a virtual receptionist service?
A virtual receptionist service uses shared human agents, typically bills per minute or per call, and has limited hours or higher rates after hours. MyFast.ai answers 24/7, never puts callers on hold, handles unlimited calls at once, and books appointments directly to your calendar. Cost is structured differently: a fixed $499 per month base subscription plus AI usage that scales with call volume, typically $100 to $200 per month for a small business, instead of per-operator-minute billing for the answering work itself.

### Why not just use my mobile phone and call people back?
Because speed decides who wins the job. When a caller does not reach a person, they usually call the next business immediately. Calling back hours later often means the work is already booked elsewhere. The AI Voice Agent answers instantly, every time, so the lead never gets a chance to leave.

### Can MyFast.ai replace my current answering service?
For most service businesses, yes. Businesses commonly switch from a traditional answering service to get rid of hold times, message-only handling and per-operator-minute billing for every call. Book a free setup call and the MyFast.ai team will walk through your current call flow and tell you honestly whether it is a fit.

### How is my customer call data protected?
All data is encrypted in transit with 256-bit SSL and stored securely in the cloud. MyFast.ai maintains PCI DSS compliance for payment handling, GDPR and CCPA compliance for privacy, SOC 2 Type II and ISO 27001 security practices, and is HIPAA-ready for healthcare-adjacent businesses.

### Is MyFast.ai HIPAA compliant for medical and dental practices?
MyFast.ai is HIPAA-ready and used by dental offices and medical practices for intake and scheduling. If your practice handles protected health information, raise it on your setup call so the team can configure your agent and paperwork appropriately for your requirements.

### Do you sell or share my business or caller data?
No. Your business information and your callers’ information are used to operate your service, not sold to third parties. Full details are in the MyFast.ai Privacy Policy.

### What is your uptime and what happens if there is an outage?
The platform is built for 99.9% uptime on redundant cloud infrastructure so your line stays answered. Your call flow is configured during onboarding so calls always have a defined path.

### Are calls recorded, and do you follow calling regulations?
Call handling, recording, and disclosure settings are configured during your onboarding to match how you want calls handled and the requirements that apply to your business and state. Raise any specific requirement on your setup call and it will be configured before you go live.

### How do I contact MyFast.ai support?
Call 1-888-312-8088 or email support@myfast.ai. You can also use the contact form on the Contact page and the team will get back to you.

### Do I get a real person for support, or only AI?
You get real people. Setup calls, onboarding, agent updates, and support are handled by the MyFast.ai team. The AI answers your customers, not you.

### Where do I log in to my account?
Existing customers log in from the Log In link in the site navigation to view account details and payment history.

### Can I request changes to my AI Voice Agent after launch?
Yes. Contact support@myfast.ai or call 1-888-312-8088 with what you want changed, whether it is new services, updated pricing, different hours, or a new call-handling rule, and the team will update your agent.

### Who is behind MyFast.ai?
MyFast.ai is founded and led by Benjamin Heckendorf, a founder with more than 25 years in the software industry. MyFast.ai is not an anonymous brand; there is a real person accountable for every product. You can read more on the About page.


## Provenance

This file is generated from the same structured data that renders https://agent.myfast.ai, so its figures always match the live pages. Questions or corrections: support@myfast.ai.