Law Firms

AI Answering Service for Law Firms

MyFast.ai answers every call to your firm 24/7 and runs your intake script. It captures the matter type, key dates and opposing party, screens against the criteria you set, books the consultation, and gets the details to you while the caller is still deciding who to hire.

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Why unanswered calls cost law firms more than most

Legal clients call several firms in one sitting and retain whoever engages with them first. An attorney in a deposition cannot answer, and a voicemail from a personal injury or family law lead is usually a lead that has already retained someone else.

In a 2024 study by 411 Locals, a live person answered only 37.8% of calls placed to 85 small businesses across 58 industries — 62.2% of callers reached voicemail or nothing at all. Source — see all the research we cite.

The calls your agent handles

  • New matter inquiries and intake
  • Consultation bookings
  • Existing client status calls
  • Referral calls from other firms
  • After-hours and weekend inquiries
  • Time-sensitive matters with filing deadlines

What that looks like in practice

Runs your intake script exactly

Matter type, jurisdiction, key dates, opposing party, how they found you. Every caller gets the same complete intake rather than whatever the person who happened to answer remembered to ask.

Screens out matters you do not take

Practice areas outside your scope and obvious conflicts are identified on the call using your criteria, so your attorneys are not reading through irrelevant intakes.

Books the consultation on first contact

The firm that gets a consultation on the calendar during the first conversation is usually the firm that gets retained.

Law Firms: common questions

Can it perform a conflict check?

It captures the parties involved and screens against the criteria you provide, then flags anything that needs a human conflict check before the consultation. It does not replace your formal conflicts process.

How much does an AI answering service for law firms cost?

MyFast.ai is a $499 per month base subscription during the current promotion, regularly $999 per month, plus AI usage billed on top that scales with your call volume. A typical small business should expect $100 to $200 a month in AI usage, so roughly $599 to $699 all in; larger businesses with higher call volume will pay more. The base subscription covers 24/7 coverage with no call caps or minute buckets, appointment booking, lead capture, a dedicated business phone number and done-for-you setup. There are no setup fees and no contract.

Can the AI book appointments for law firms?

Yes. The AI Voice Agent books appointments directly against your availability during the call, so the caller hangs up with a confirmed time rather than a promise that someone will call them back.

How long does setup take for a law firms business?

Setup is done for you. You tell us how your business handles calls, what you do and do not take on, your hours and your scheduling rules. We build and train your agent and most businesses are live within a few days.

Do I have to change my existing phone number?

No. You keep your existing number. You can forward it to your AI Voice Agent all the time, only after hours, or only when nobody picks up. You also get a dedicated business number you can use for new campaigns.

No call caps or minute buckets

Answer every law firms call, day and night

$499 a month base subscription plus AI usage, with no contracts and no setup fees. We build and train your Smart AI Voice Agent for you and most businesses are live within days.