Encryption everywhere
All traffic is protected with 256-bit SSL encryption in transit, and your business and caller data is encrypted at rest in secure cloud storage.
- 256-bit SSL/TLS in transit
- Encrypted data at rest
- Secure checkout on every payment
Security & Compliance
Enterprise-grade securityaround every call you take
Your phone line carries customer names, addresses, health and legal details and payment conversations. It is protected accordingly, with encryption, recognised compliance frameworks and infrastructure built to stay up.
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Privacy compliance
MyFast.ai operates in line with GDPR and CCPA privacy requirements. Your business information and your callers’ information are used to run your service, never sold to third parties.
- GDPR compliant
- CCPA compliant
- Privacy Shield practices
- No sale of your data
Security certifications and standards
The platform is built and operated against recognised enterprise security frameworks so that regulated and security-conscious businesses can use it with confidence.
- SOC 2 Type II
- ISO 27001
- PCI DSS compliant payment handling
- HIPAA-ready call handling
Reliable infrastructure
Your phone line is only valuable if it is always answered. The platform runs on redundant cloud infrastructure engineered for 99.9% uptime, and your call flow is defined during onboarding.
- 99.9% uptime target
- Redundant cloud hosting
- Defined call-flow fallback
- Continuous monitoring
Standards and safeguards at a glance
256-bit SSL
Data Encrypted
Secure Checkout
PCI DSS Compliant
Cloud Secured
99.9% Uptime
GDPR Compliant
CCPA Compliant
Privacy Shield
SOC 2 Type II
ISO 27001
HIPAA Ready
Stripe Verified
FTC Compliant
ADA Accessible
A2P Compliant
What this means for your industry
Dental offices and medical practices
MyFast.ai is HIPAA-ready and used for patient intake and scheduling. If your practice handles protected health information, raise it on your setup call so your agent and documentation are configured for your requirements before you go live.
Law firms
Client intake calls carry sensitive information. Encryption, access controls and your own intake rules are configured during onboarding so the agent collects exactly what you want and nothing you do not.
Businesses taking payments
Payments for your MyFast.ai subscription are processed by Stripe. Card details are handled by Stripe under PCI DSS and are never stored on MyFast.ai servers.
Call recording and disclosures
Recording and disclosure settings are configured during onboarding to match how you want calls handled and the rules that apply in your state and industry. Tell us your requirement and it is set before launch.
For full details on how information is collected, used and stored, read our Privacy Policy and Terms of Service.
Have a specific compliance requirement?
Bring it to your free setup call. We will tell you plainly whether we can meet it before you sign up for anything.