Medical
AI Answering Service for Medical Practices
MyFast.ai answers your clinic phone 24/7 so patients are never left on hold or sent to voicemail. It books and reschedules appointments, answers routine questions about hours, location and insurance, and routes urgent calls to your on-call process immediately.
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Why unanswered calls cost medical practices more than most
Clinic phones peak at exactly the moment your front desk is busiest — first thing in the morning and immediately after lunch. Patients who cannot get through do not wait; they call another practice or turn up at urgent care.
In a 2024 study by 411 Locals, a live person answered only 37.8% of calls placed to 85 small businesses across 58 industries — 62.2% of callers reached voicemail or nothing at all. Source — see all the research we cite.
The calls your agent handles
- New patient registration and inquiries
- Appointment booking, reschedules and cancellations
- Urgent symptom calls needing triage routing
- Prescription refill requests
- Insurance, referral and billing questions
- After-hours and weekend coverage
What that looks like in practice
Eliminates hold times at peak
Unlimited simultaneous calls means the 8am rush is answered in parallel rather than queued behind one receptionist.
Routes urgent calls by your rules
You define what must reach a clinician immediately. Your agent follows that protocol exactly, every time, without judgement calls made under pressure.
Answers the routine questions all day
Hours, address, parking, what to bring, which insurers you accept. Consistent answers that free your staff for the patients in front of them.
Medical Practices: common questions
Can the AI handle protected health information?
MyFast.ai supports HIPAA-ready call handling with encryption in transit and at rest, and we scope exactly what your agent does and does not collect before launch. Discuss your requirements with us on 1-888-312-8088 before you sign up.
How much does an AI answering service for medical practices cost?
MyFast.ai is a $499 per month base subscription during the current promotion, regularly $999 per month, plus AI usage billed on top that scales with your call volume. A typical small business should expect $100 to $200 a month in AI usage, so roughly $599 to $699 all in; larger businesses with higher call volume will pay more. The base subscription covers 24/7 coverage with no call caps or minute buckets, appointment booking, lead capture, a dedicated business phone number and done-for-you setup. There are no setup fees and no contract.
Can the AI book appointments for medical practices?
Yes. The AI Voice Agent books appointments directly against your availability during the call, so the caller hangs up with a confirmed time rather than a promise that someone will call them back.
How long does setup take for a medical practices business?
Setup is done for you. You tell us how your business handles calls, what you do and do not take on, your hours and your scheduling rules. We build and train your agent and most businesses are live within a few days.
Do I have to change my existing phone number?
No. You keep your existing number. You can forward it to your AI Voice Agent all the time, only after hours, or only when nobody picks up. You also get a dedicated business number you can use for new campaigns.
Answer every medical call, day and night
$499 a month base subscription plus AI usage, with no contracts and no setup fees. We build and train your Smart AI Voice Agent for you and most businesses are live within days.